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How to Track and Analyze Website Traffic From AI Sources

What is AI traffic and why does it matter?

Artificial intelligence tools (often called Large Language Models or LLMs) like ChatGPT, Claude, Google’s Gemini, and Perplexity have rapidly evolved from simple Q&A bots. They’re now used as discovery engines and are starting to send significant traffic to websites like yours by linking directly to their sources.

This creates a whole new way for users to find you, and this isn’t a small trend.

Gartner predicts that search engine volume will drop 25% by 2026 due to AI chatbots and other virtual agents.

As a result, AI referral traffic (clicks from users who followed a link provided in an AI chat response) is becoming an important channel for marketers to track.

In this guide, we’ll cut through the hype and show you how to track and analyze your AI referral traffic. You’ll learn about the unique challenges, how to set up GA4 correctly, analysis methods (including dashboards), strategies to optimize your content for AI discovery, and future trends to keep an eye on.

Challenges in tracking AI traffic

As AI changes how people find information, determining the origin of your website traffic becomes harder. Your normal analytics reports may not tell the whole story, or they may confuse things. Let’s look at the main issues you might encounter when tracking AI traffic.

How AI traffic appears in your analytics without UTM

You’re probably using UTM parameters like utm_source=newsletter to track traffic from different sources. However, when tracking AI traffic, standard UTM codes often don’t work as you might expect.

AI tools like ChatGPT or Claude never add UTM codes to the links they share in their answers. Because of this, you can’t easily tell when the AI suggested your link, making it harder to track specific AI “campaigns” or conversations.

Bot traffic & data accuracy

Next, it’s important to distinguish between two distinct types of AI traffic.

AI crawlers like GPTBot visit your website to collect data that helps large language models (LLMs) learn. This isn’t the same as human referral traffic, which involves actual users clicking links that AI tools like ChatGPT suggest.

Google Analytics 4 (GA4) is designed to automatically exclude traffic from known bots and spiders. It uses Google’s research and standard industry lists, such as the IAB/ABC International Spiders and Bots List, to identify and filter out non-human traffic from your standard reports.

While this feature is helpful, it’s not perfect. It only catches known bots, so new or unidentified bots might still slip through.

Therefore, while GA4’s automatic filtering provides a baseline, relying on specific referral source identification is the key to isolating and truly understanding the human traffic coming from AI tools.

Identifying AI referral sources

Traffic from AI tools often gets misclassified in your analytics. It might appear as “Direct” traffic or get mixed in with other “Referral” traffic.

This doesn’t give you details about the specific referral source. The lack of detailed information makes it difficult to accurately measure the performance of your AI referrals without setting up custom tracking in your analytics.

Now, let’s look at how to set up Google Analytics 4 to better track your AI referral traffic and avoid these challenges.

How to track AI traffic in GA4: Step-by-step guides

Tracking AI traffic is a new and evolving concept, and the way AI tools send referral information may change over time.

Configuring GA4 involves categorizing which referral sources belong to your “AI Traffic” bucket. Here are two primary ways of doing this:

1. Creating a custom AI channel group in GA4

This method creates a new, permanent channel definition in your GA4 reports, making it easy to see “AI Traffic” alongside channels like Organic Search, Direct, and Referral in many standard reports.

What it does: It groups traffic based on the rules you define to identify known AI referrers.

How to set it up (Step-by-step):

  • In GA4, navigate to Admin.
  • Under Data display, click Channel Groups.
  • Click the Create new channel group button and give your group a clear name, like “Custom AI channels.” Click Create new channel.
  • Add a group name, like”AI traffic,” and a short description.
  • Under Channel lists, click Add new channel:
    • Channel name: AI traffic
    • Channel conditions: Source, matches regex
    • Enter the Value and click Save:
.*chatgpt\.com.*|.*openai\.com.*|.*gemini\.google\.com.*|.*bard\.google\.com.*|.*copilot\.microsoft\.com.*|.*edgepilot.*|.*edgeservices.*|.*perplexity.*|.*claude\.ai.*|.*writesonic\.com.*|.*copy\.ai.*|.*deepseek\.com.*|.*nimble\.ai.*|.*iask\.ai.*|.*aitastic\.app.*|.*bnngpt\.com.*|.*chat-gpt\.org.*|.*huggingface\.co.*
  • Save the channel and then drag your new “AI traffic” channel definition above the default “Referral” and “Direct” channel definitions in the list to reorder them. This ensures GA4 checks for your AI rule first. If you don’t do this, AI traffic might still get incorrectly assigned to the default Referral or Direct buckets. Click Save group.

Note: This list uses a pipe | to mean “OR”. You should update this list as new AI tools or referrers emerge.

Once saved, this provides a clean, high-level categorization of AI traffic directly within many standard GA4 reports like the Traffic Acquisition report.

To view AI traffic vs. other channels, go to Reports > Acquisition > Traffic Acquisition. Note that it will take a couple of days for data to show up.

2. Using custom segments in Exploration reports

If you prefer not to modify your default channel groupings or want more flexibility for specific analyses, using custom segments within GA4’s Explore section is a great alternative.

Segments allow you to temporarily isolate specific subsets of your data, such as users or sessions, for deeper analysis within Exploration reports. This doesn’t require changing your main report configurations.

How to create an AI traffic segment in GA4:

.*chatgpt\.com.*|.*openai\.com.*|.*gemini\.google\.com.*|.*bard\.google\.com.*|.*copilot\.microsoft\.com.*|.*edgepilot.*|.*edgeservices.*|.*perplexity.*|.*claude\.ai.*|.*writesonic\.com.*|.*copy\.ai.*|.*deepseek\.com.*|.*nimble\.ai.*|.*iask\.ai.*|.*aitastic\.app.*|.*bnngpt\.com.*|.*chat-gpt\.org.*|.*huggingface\.co.*

This offers flexible analysis within your Exploration reports. It’s ideal for deeper dives into AI user behavior without affecting how data appears in your standard reports.

Key GA4 reports for AI traffic analysis

Once you have your Custom Channel Group active or your Segment created, you can start analyzing AI traffic in various reports:

These are just some reports you could create in GA to analyze traffic. Next, let’s explore how you can consolidate all these insights into a single dashboard using Google Sheets and Coupler.io data automation.

Analyzing AI traffic with free dashboard templates

Constantly switching between reports in GA4 to compare performance across different AI tools can be time-consuming.

If you want a quick, consolidated overview of all your key AI traffic metrics in one place, tools like Coupler.io can help.

Coupler.io is a data automation platform that automatically pulls your GA4 data (already filtered or ready to be filtered) into destinations such as Google Sheets, Looker Studio, or other BI tools. By setting this up, you can create a dedicated AI traffic dashboard.

Let’s look at a specific example – the AI traffic performance dashboard.

Dashboard overview and capabilities

How to analyze AI traffic data with this dashboard

This consolidated view simplifies AI-driven traffic analysis. Here’s how you can use it:

Customization options: Flexibility and data visualization

As seen above, filtering the data directly within the dashboard is powerful. On top of this, using this spreadsheet-based dashboard provides broader flexibility:

Using an automated dashboard like this provides a clear, consolidated, and filterable view tailored to AI traffic, enabling faster insights, easier comparisons, visual analysis, and better-informed decisions and actions. The dashboard is available as a Google Sheets template equipped with the Coupler.io connector for GA4. You only need to connect your account, and the dashboard will be ready for use.

While the AI traffic performance dashboard provides focused insights on AI-referred visitors, Coupler.io also offers solutions to analyze traffic in the broader context of your overall web performance. The web analytics dashboard offers an overview of all your traffic channels. It collects data from GA4 and presents key metrics like user engagement, conversion rates, and revenue across all channels. The dashboard is available as a template in a few versions. Try out the one you like the most!

For those looking to understand how AI traffic relates to your organic search performance, Coupler.io’s SEO dashboard provides valuable context. This ready-to-use template pulls data from Google Search Console to track your search visibility, average position, and click-through rates. By comparing these SEO metrics with your AI traffic patterns, you can identify content that performs well in traditional search but might be overlooked by AI tools (or vice versa). This comparison helps you develop a balanced content strategy that captures visibility across both traditional and AI-driven discovery channels. Choose the SEO dashboard template you prefer and try it out right away!

How to track AI traffic with other tools

As more user journeys begin inside AI tools, it’s no longer enough to optimize content solely for traditional rankings. Using tools like Looker Studio, Coupler.io, Ahrefs, and Surfer, along with GA4, allows you to build a multi-layered view of how LLMs discover, reference, and direct users to your website.

Here’s how to use them:

How to analyze and act on AI traffic insights

Gathering data is step one. The real value comes from turning those insights into action.

Here are practical ways to translate what your AI traffic dashboard tells you into concrete content across digital marketing strategies.

Align content strategy with what converts best for AI tools

Look closely at the conversion data, such as key events or purchase revenue, broken down by AI source.

Combine that with traffic patterns to get an overview of page types that perform best. These could be product pages, definitions, step-by-step how-to guides, or localized landing pages, to name a few.

Understanding these preferences helps you prioritize creating and optimizing for content formats that AI platforms are successfully surfacing and that resonate with AI-referred users.

For example, if Perplexity users convert well on pages with data tables, ensure those tables are clear and easy to find across all your pages. If ChatGPT users respond better to narrative explanations, strengthen the introductory paragraphs in your content.

Plan your new content strategy around creating relevant pages based on AI tool preferences.

Next, these insights should guide your content optimization efforts.

Optimize underperforming pages based on patterns

Analyze the Landing page view in your analytics dashboard to identify pages that receive AI traffic but suffer from low engagement or poor conversion rates.

For example, these two similar pages receive good traffic, but only one has a good conversion rate.

Make targeted improvements to underperforming pages by applying the patterns you’ve discovered from analyzing your high-performing content.

Increase AI discoverability for high-engagement pages

Sometimes, you’ll find a page that receives only modest traffic from AI sources, but the visitors who do land there are highly engaged, with long session durations, low bounce rates, and possibly even good conversion rates.

These high-converting pages with low AI traffic represent a significant opportunity for optimization.

The key action here is to make these specific high-converting pages more discoverable and citable by AI tools.

Analyze why they might be overlooked. Do they lack the explicit Q&A format AI often favors? Could they benefit from adding relevant Schema markup (like FAQPage or HowTo)? Can you improve internal linking to them from other authoritative pages on your site?

Optimize these proven converters for AI visibility based on what you’ve learned from pages with good AI referral traffic.

You can use the behavioral and conversion insights you’ve gathered to form hypotheses about what works best for AI-referred visitors. Then, run targeted A/B tests specifically for this traffic segment. For example, you could test:

It’s also worth mentioning that AI tools prefer fresh content over Google, which favors established content, according to a recent study by Josh Blyskal from Profound. This means that regular content updates should help you gain better visibility across LLM tools, such as ChatGPT or Gemini.

Correlate AI mentions with traffic spikes

Traffic spikes are always worth investigating. You want to know if they were caused by something you did and how to replicate them.

Keep an eye out for shifts in your AI referral traffic by monitoring the GA4 AI traffic segment. If you spot a sharp spike, try correlating it with potential external events, like recent positive press mentions or significant industry developments that AI might be referencing.

Check significant LLM update release dates or training cutoff times, as these can sometimes alter how AI surfaces information and lead to traffic shifts. 

When you identify a spike, look at which pages and AI sources are involved to understand the context. Use the insights to reinforce or expand the relevant content, optimize the landing page, or promote it further, capitalizing on its current resonance within AI responses.

It’s also worth keeping in mind that, unlike Google, where top-ranking pages can remain stable for months, LLMs constantly refresh their citations. This makes consistency in visibility a moving target and is a reason to monitor AI mentions regularly.

Identify content gaps

Use your analysis to identify opportunities for new or improved content that AI tools might surface.

Leverage SEO tools like Ahrefs to see which keywords trigger Google’s AI Overviews (AIOs) for competitors, revealing topics that Google’s AI deems important in your niche.

While directly tracking user prompts is challenging, the ecosystem of prompt analysis tools is expanding. Tools like Peec.ai help you monitor your brand and content mentioned by LLMs. This can give you relevant insights to pair with AIO keyword research.

Once you identify these gaps using your page analysis, AIO research, or prompt analysis, adapt your content strategy to account for your findings.

Analyzing AI traffic behavior: Metrics that matter

Now that we have covered ways to track and isolate your AI referral traffic, the next step is understanding what these visitors do once they arrive.

Engagement patterns

LLM engagement metrics are better than Google’s. AI chatbot referrals show higher engagement than Google, with users staying 2.3 minutes longer on average and viewing more pages.

This reinforces that AI traffic might behave differently but convert better when content aligns.

When looking at engagement, you want to see if visitors arriving from AI tools are genuinely interested in your content.

Are they spending a reasonable amount of time on the page, or are they bouncing right away?

Tracking metrics like scroll depth or pages per session helps paint this picture. Because users refine their questions within the AI chat, they arrive with higher intent, leading to stronger engagement if your content is a good match.

Compare these engagement metrics to your averages for SEO or social traffic to understand whether AI referrals drive relevant traffic.

Conversion analysis

ChatGPT’s conversion rate now rivals Google’s, according to recent research by Baruch Toledano at Similarweb.

Next, you need to know if this traffic drives results, which is where conversion analysis comes in.

Track important business goals as Key Events in GA. These could include Signup or Purchase events, or filling out a lead form on your homepage.

By analyzing conversion rates specifically for your AI traffic segment, you can see how effective it is compared to other channels. Trends show that AI traffic conversion rates are increasing, potentially rivaling traditional search.

Look into which specific content types (like guides vs. product pages) drive these conversions, as this is key for optimization.

User journey mapping

To gain more context for engagement and conversion, analyze the user journey.

Which landing pages are AI tools sending traffic to most often?

Is it your homepage, suggesting broader brand recommendations, or specific articles and guides, indicating citations?

Using GA4’s Path Exploration report (filtered for your AI segment), you can visualize where users navigate after landing. 

Do they explore related content, suggesting information gathering, or do they move directly toward a conversion point, indicating high intent formed within the AI chat itself?

LLM traffic is often conversion-oriented because users conduct deeper research within the chatbot before visiting your site. This condensed journey leads to faster, more informed decision-making. AI-driven visits may signal high trust and relevance, making them a critical audience to nurture over time.

How to optimize content for AI discovery and citation

We’ve covered how to track AI traffic and analyze performance. Next, let’s look at how you can proactively increase the likelihood that AI tools find, understand, and reference your content.

It’s not about tricking algorithms but about making your content genuinely useful and accessible to both humans and machines. Here is advice based on what industry experts have identified as effective. 


Aleyda Solis, SEO expert, sums it up pretty well in this infographic.

Remember to always analyze your results and identify winning strategies; don’t rely solely on industry best practices.

LLM friendly content structure and formatting

Large Language Models process information differently than humans scan a page. Structuring your content helps them parse and extract key information effectively.

Authority and citation signals

AI tools prioritize authoritative sources to minimize errors and “hallucinations” as they can misinterpret unreliable content. For example, the “glue on pizza” recommendation in Google’s AIO was a direct result of sarcasm in a Reddit thread.

As a result, LLM algorithms are advancing and improving at identifying reliable sources based on signals.

This means signaling trustworthiness is vital. You can achieve that through AI optimizations that demonstrate E-E-A-T (Experience, Expertise, Authoritativeness, Trustworthiness).

Build this authority not just on your website, but with a consistent presence across multiple reputable platforms like LinkedIn, YouTube, and Google Reviews.

For example, a recent study by Profound shows that ChatGPT favors Wikipedia as a source:

..while Perplexity is focused on user-generated content in its citations.

This helps LLMs form an accurate picture of your brand’s credibility. Focus on deep, accurate, up-to-date information, showcase author expertise, offer unique insights, cite sources, and encourage positive reviews and social proof.

Always monitor how AI tools mention your brand. Spotting negative associations, such as repeated mentions of poor UI based on reviews, allows you to address the root cause. Fix the issue first, then encourage new, positive reviews. This should correct the AI’s perception over time.

Shaping your brand’s authority in the eyes of AI requires a consistent, 360-degree content and reputation management strategy across multiple platforms. It’s about ensuring the information ecosystem surrounding your brand accurately reflects the expertise and trustworthiness you offer.

Technical SEO for AI tools

Apart from the content itself, the technical aspects of your website play a role in how easily AI systems can access and understand your information.

Ethical approaches to optimization

Optimizing for AI shouldn’t be about trying to manipulate algorithms.

Instead, focus on ethically demonstrating your reliability and trustworthiness so that AI tools can accurately represent your valuable information to users. It’s about making genuine quality accessible, ultimately serving the end-user better.

Here are key considerations:

While currently you might not be held legally liable for how an external LLM like ChatGPT misinterprets your public website content in its interface, the Air Canada chatbot case signals how legislation around AI responsibility is evolving.

Ethically, you should always care about the accuracy of information associated with your brand. 

The most proactive approach is to focus on producing content genuinely aimed at helping humans accurately and reliably. This not only minimizes the risk of harmful misrepresentation by AI but also aligns with best practices for building long-term trust and authority.

Future trends in AI traffic

Tracking and optimizing for AI traffic isn’t just about reacting to current trends. It’s about preparing for a future where AI plays an even larger role in how people discover information online.

Understanding where things are heading can give you a real edge. Here are some key trends to consider.

Search behavior shift: From keywords to conversations

AI chatbots are fundamentally changing how people search for information. Think about how you use tools like ChatGPT versus Google. With conversational AI tools, you usually ask detailed questions and get synthesized answers, right? This is a big shift from traditional keyword-based search. Instead of multiple quick searches, users might get what they need from one detailed AI conversation.

This could mean fewer overall visits for some types of queries, but the visits you do get might be much more meaningful.

One analysis found the average ChatGPT prompt is nearly 88 characters long, while a typical Google search is just over 3. That’s 27 times more context, according to a recent presentation from Baruch Toledano, Similarweb.

When someone clicks your link after that detailed prompt, they likely know exactly what they’re looking for and might arrive with much higher intent than a casual searcher.

ChatGPT’s growth curve may surpass Google by 2026

As LLMs rapidly scale, preparing for long-term AI visibility is no longer optional.

ChatGPT surpassed Bing’s traffic in August 2024, and it is projected that by 2026, AI chatbots may initiate more organic search journeys than Google.

ChatGPT is expanding fast. They just launched their own Chrome Extension and are prompting users in-app to install it and make it their default search browser.

This means figuring out how to be visible and valuable within AI platforms isn’t just a “nice to have”, it’s becoming fundamental to your future online reach.

New AI analytics tools and metrics

If how people find information is changing this fast, how we measure success needs to change too.

New analytics tools specifically designed for this AI world are starting to compete with established tools like Ahrefs.

With new tools and search behavior, the metrics we track might shift. While clicks and conversions are still vital, we’ll likely need to pay more attention to aspects such as:

While we currently can’t measure these, this will probably be available soon with all the new tools we’re seeing on the market.

Changes in AI search are already impacting organic traffic and conversions. Building a strategy now to track, analyze, and ethically optimize for LLM tools should be a priority for every SEO marketer.

Think of it this way: your AI traffic strategy today could define your organic reach tomorrow.

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